forrester-case

Forrester

Reinventing Forrester Decisions as a high-engagement digital service, transforming underused research into a personalized, daily-use platform for business and technology leaders.

Date
2022 - 2023

Work
Strategy, Digital Product, Design System

Industry
Market Research

Role
Senior Product Designer

THE CHALLENGE

Forrester’s research platform delivered valuable insights but suffered from low engagement. The experience wasn’t meeting user needs or reflecting the company’s evolving vision, requiring a complete rethink, not just a visual refresh.

THE PARTNERSHIP

We reimagined the entire experience, making it sticky, intuitive, and personalized, while building Tempo, a scalable design system. The result was a fast, consistent, and branded platform that connected Forrester’s vast research library to its users in a more relevant, actionable way.

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