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Manulife / J. Hancock

Transforming Manulife’s marketing operations with “Maestro”, a data-driven platform delivering financial product information, risk disclosures, and insights with speed, accuracy, and scale.

Date
2021 - 2022

Work
Strategy, Digital Product, Data Viz, D. System

Industry
Financial Services

Role
Senior Product Designer

THE CHALLENGE

Manulife and John Hancock Investments needed to integrate and distribute complex financial product data across teams while reducing operational costs. Their existing processes were slow, fragmented, and difficult to manage at scale.

THE PARTNERSHIP

We designed and delivered Maestro, a centralized data platform with robust automation, compliance-ready content, and seamless distribution. And to ensure visual consistency, we also brought a centralized design system that could handle multiple brands. The result: 70% cost savings in 5 months and doubled advisor engagement.

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